PT Front Desk Attendant - BCY
Core
Greet guests, handle registration, room assignments, payment processing, and answer calls at the front desk of a resort.
Role type
Front Desk Attendant
Builds
Guest check-in/check-out experience and reservation management
Domain
Hospitality / Resort
Deliverable
product features
Required skills
Guest service, cash handling, phone etiquette, reservation systems, conflict resolution, record keeping
Preferred skills
Hospitality experience, computer proficiency
Responsibilities
Greet guests and visitors, process payments, answer and route calls, handle guest complaints, maintain desk cleanliness, manage bookings and cancellations