Travel Consultant (Ozark location)
Based in United States
Core
Serve as knowledgeable ambassadors for Bass Pro Hospitality, handling reservation inquiries, upselling room categories, and ensuring exceptional guest satisfaction.
Role type
Travel Consultant (Hospitality)
Builds
Resort room bookings and hospitality services
Domain
Hospitality / Travel
Deliverable
product features
Required skills
Reservation management, Upselling, Guest service, Multi-tasking, Booking systems proficiency, Time management
Responsibilities
Answer phone calls within three rings, Process reservations and cancellations, Communicate guest services and dining options, Handle daily correspondence and outbound calls, Maintain knowledge of room types and rates, Maximize occupancy and revenue