Travel Consultant (Ozark location)
Core
Serve as knowledgeable ambassadors for Bass Pro Hospitality, handling reservations, guest inquiries, and upselling room packages to optimize revenue.
Role type
Travel Consultant (Hospitality)
Builds
Resort room bookings and hospitality packages
Domain
Hospitality / Travel
Deliverable
product features
Required skills
Reservation processing, upselling, guest service, multi-tasking, booking system proficiency, sales target achievement
Preferred skills
None stated
Technologies
Booking systems, customer management tools
Responsibilities
Answer phone calls within three rings, process reservations and cancellations, communicate guest services and dining options, handle outbound calls and correspondence, manage room types and rates knowledge, maximize occupancy and revenue
Seniority
Entry-level, individual contributor
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