Customer Support and Sales Intern
Core
Intern role focused on converting enquiries into bookings, upselling rooms and experiences, and providing guest support via email, phone, and chat to drive revenue and satisfaction.
Role type
Intern, Customer Support and Sales
Builds
Hotel room bookings and guest experiences
Domain
Hospitality / Travel
Required skills
Sales conversion, upselling, cross-selling, guest communication, problem-solving, commercial mindset, teamwork, adaptability
Preferred skills
English fluency, additional languages, hospitality interest, cultural awareness
Technologies
Mews, Salesforce, Neople
Responsibilities
Turn enquiries into bookings by recommending rooms and rates, spot upselling opportunities, handle guest inquiries across multiple channels, work towards team revenue targets, learn hotel operations systems
Seniority
Intern