Hotel Concierge
Core
Stationed in hotel lobby providing guest services, guiding tourists on historic city tours, and selling tour packages.
Role type
Hotel Concierge
Builds
Tour packages and guest experiences
Domain
Hospitality + Tourism
Deliverable
product features
Required skills
Guest services, Sales, Upselling, Cross-selling, Ticket inventory management, Transaction handling, English fluency
Preferred skills
History knowledge, Customer service experience, Information center experience