Account Manager/Executive
Core
Account Manager/Executive responsible for delivering sales targets, managing key distributor and account relationships, and driving adoption of print and digital solutions in the education sector.
Role type
Account Manager/Executive
Builds
Sales revenue, customer partnerships, and digital solution adoption (e.g., WileyPlus)
Domain
Education publishing and scientific learning
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
sales strategy execution, relationship management, sales cycle leadership, proposal development, negotiation, upsell identification, order trend analysis, customer insights generation, KPI definition, data analysis, MS Office proficiency, SalesForce usage, Cognos usage, CORE tools usage
Preferred skills
education sector experience, analytical problem-solving, proactive strategy implementation, persuasion and negotiation, interpersonal skills
Technologies
MS Office, SalesForce, Cognos, CORE
Responsibilities
Manage and expand key accounts; Drive revenue growth through targeted sales plans; Use sales and order trend analysis to identify upsell opportunities; Coordinate with internal teams and customers to progress opportunities; Create high-impact proposals; Drive adoption of print and digital solutions with professors; Oversee order and adoption processes for digital solutions; Provide support on orders, pricing, and stock availability; Disseminate new product information; Translate customer needs into actionable recommendations; Define and deliver agreed KPIs; Gather and clarify reporting requirements; Establish metrics and report performance.
Seniority
Individual Contributor, mid-level