Senior Specialist - HR
Core
Senior HR individual contributor managing employee relations service delivery, grievance resolution, and performance improvement support across R1 locations.
Role type
Senior HR Employee Relations Specialist
Builds
Employee relations programs, policies, and practices
Domain
Healthcare
Required skills
Employee relations expertise, grievance management, performance improvement facilitation, policy implementation, data insight generation, stakeholder communication
Preferred skills
HR Business Partner experience, coaching, influencing, prioritization in fast-paced environments
Technologies
Service Now
Responsibilities
Manage ER service delivery via Service Now query management and tiering support; Design and lead structured listening posts, employee skips, and focus groups; Proactively manage and resolve employee grievances and queries; Support business leaders in performance management discussions; Assist in managing ER cases including disciplinary issues, grievances, involuntary exits, and leave of absence; Ensure consistency in approach and resolution with high-quality documentation; Report ER cases monthly via internal tracking logs; Connect with HR Business Partners to inform progress on employee relations matters; Share data insights at site level from trends observed via focus groups and ER case logs; Take an active role in implementing and communicating policies, procedures, and programs.
Seniority
Senior, hands-on IC
