Office Associate II
Core
Provides complex, varied office and administrative support to the Workers' Compensation Board, including secretarial duties, report writing, and tracking legal documents.
Role type
Office Associate II (Administrative Support)
Builds
Standard business correspondence, computerized formats, graphs, charts, tables, maps, and periodic reports for the agency.
Domain
Public Sector / Government Administration
Required skills
Modern office practices, business correspondence, report preparation, secretarial duties, rule/regulation interpretation, graphic creation, customer service, error detection, independent decision-making
Preferred skills
None stated
Technologies
Office equipment, internet, computerized formats
Responsibilities
Comply with state security and confidentiality policies; create and use varied correspondence formats; develop computerized formats and graphics for forms and reports; examine documents to detect errors; perform routine secretarial duties; track incoming referrals and legal documents; receive and greet visitors; assist with technical troubleshooting; apply rules and regulations to individual cases; develop standard work procedures.
Seniority
Mid-level, independent contributor