Project Manager, Commercial Operations
Core
Lead complex commercial operations and sales transformation projects across global regions, businesses, and functions to advance key sales and commercial initiatives.
Role type
Senior Project Manager (Commercial Operations)
Builds
Sales enablement, customer care, CRM/digital tools, channel transformation, AI adoption, and organizational integration initiatives.
Domain
Global B2B/B2B2C sales and customer service operations
Required skills
Project/program management, cross-functional collaboration, risk and dependency management, financial tracking, stakeholder communication, change management, travel management
Preferred skills
Experience with global matrixed organizations, managing geographically dispersed teams, using project management tools
Technologies
Project management tools or systems
Responsibilities
Lead multiple complex commercial operations and sales transformation projects from planning through implementation; Connect global partners across Sales, Sales Operations, Customer Care, Marketing, Finance, IT, HR, and Supply Chain; Maintain momentum by tracking commitments, resolving obstacles, and surfacing risks; Guide teams through changes in processes, tools, and ways of working
Seniority
Senior, hands-on IC