Sr. Partner Solutions Manager
Core
Sr. Partner Solutions Manager responsible for post-sale partner relationship ownership, driving account growth, retention, and ARR expansion for WEX's referral partner ecosystem.
Role type
Senior IC Partner Solutions Manager
Builds
Referral partner ecosystem and WEX's post-sale account portfolio
Domain
Financial services (Health Savings Accounts, HRAs, FSAs, COBRA) + Partner Management
Required skills
Strategic partnership management, Account growth & retention, Renewal leadership, Product enablement, Cross-functional collaboration, CRM proficiency, Business acumen, Stakeholder influence, Data analysis, Regulatory knowledge (HSA/HRA/COBRA)
Preferred skills
AI/ML tool application, Deep knowledge of HSA/HRA/FSA/Commuter/COBRA, Savings & Spending regulatory requirements
Responsibilities
Serve as primary post-sale strategic advisor for assigned partner accounts, Drive account growth and retention to increase ARR, Lead renewal processes and upsell/cross-sell opportunities, Guide partners on product best practices and adoption, Act as escalation point for issue resolution, Monitor and report on success metrics (satisfaction, renewal rate, revenue expansion)