Head of IT Mobility Operations
Core
Lead end-to-end management and operational continuity of fuel automation systems, NFR systems, and telecom infrastructure across Shell mobility stations in Turkey.
Role type
Senior IT Operations Manager (Mobility)
Builds
Operational continuity for fuel automation, NFR, and telecom systems at Shell stations in Turkey
Domain
Energy (Shell) / IT Operations & Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IT Service Operations leadership, IT infrastructure design and administration, Enterprise landscape management, Agile/Project Management, Product Management/DevOps behaviors, Major Incident management, Budget management, Vendor coordination, Regulatory compliance management
Preferred skills
ITIL Intermediate certification, Contract renewal management
Technologies
Fuel automation systems, NFR systems, Fixed-line and wireless connectivity, Network hardware, ISP services
Responsibilities
Manage operational continuity of fuel automation systems across mobility stations; Ensure proper operation of NFR systems and resolve issues within SLA timelines; Provide end-to-end application support for Head Office systems; Oversee operation and modernization of telecom infrastructure; Monitor and operationalize Global IT directives and standards; Represent Turkey at PETDER's Automation Committee and engage with government authorities; Track and manage the Mobility operations budget; Participate in Mobility projects by providing IT/OT support and validating operational readiness; Conduct SLA review sessions with business stakeholders; Manage Major Incident response and service restoration.
Seniority
Senior, hands-on IC with leadership responsibilities
