Remote Dealer Services Specialist II - Manheim (Western Pennsylvania Territory)
Core
Dealer Services Specialist supporting wholesale inventory clients in Western Pennsylvania, Ohio, West Virginia, and Maryland by providing strategic guidance, coaching, and solutions.
Role type
Individual Contributor Dealer Services Specialist
Builds
Client relationships and sales process coordination for wholesale dealers
Domain
Automotive wholesale inventory and dealer services
Deliverable
client delivery
Required skills
client relationship building, consultative coaching, sales performance analysis, marketplace policy education, issue resolution, prioritization
Preferred skills
wholesale specialist experience, bachelor's degree in related discipline
Technologies
vehicle valuation data, marketplace policy platforms
Responsibilities
Cultivate and nurture strong relationships with clients through proactive engagement and tailored solutions; Partner with sales, mobile inspections, and trade desk teams to ensure unified client service; Act as a liaison between clients and internal business units to resolve issues autonomously; Utilize a consultative approach to foster dialogue on sales performance and provide strategic recommendations; Empower clients through personalized coaching sessions on tool usage and marketplace policies; Demonstrate effective prioritization and professionalism in client interactions.
Seniority
Individual Contributor, mid-level specialist