Renewal Account Executive - German Speaker
Core
Manage Rocket Software clients and partners to maintain and grow renewal rates, establish relationships, and identify upsell opportunities.
Role type
Senior Account Executive (Renewals)
Builds
Maintenance contracts and upsell opportunities for enterprise software clients
Domain
Enterprise Software / SaaS
Required skills
German language proficiency, customer relationship management, negotiation, sales automation systems, contract management, stakeholder liaison
Preferred skills
Salesforce.com experience, 2+ years in customer relationship management
Responsibilities
Proactive customer outreach and relationship building, managing price increases and negotiating renewals, collaborating with internal teams (Sales, Legal, Order Management) to resolve escalated issues, identifying cross-sell opportunities, monitoring renewal metrics and forecasting.
Seniority
Mid-Senior, independent execution
