Renewal Account Executive - German Speaker
Core
Manage Rocket Software clients to maintain and grow renewal rates, establish partner relationships, and identify upsell opportunities.
Role type
Mid-level Account Executive (Renewals)
Builds
Maintenance contracts and upsell opportunities for enterprise software clients
Domain
Enterprise Software / SaaS
Deliverable
client delivery
Required skills
German (fluent), customer relationship management, negotiation, sales automation systems, contract renewal process management
Preferred skills
Salesforce.com, complex escalations handling, renewal forecasting
Responsibilities
Proactive customer outreach and intelligence profiling, managing price increases and negotiating renewals, collaborating with internal stakeholders on account issues, identifying cross-sell opportunities, monitoring renewal metrics and forecasting
Seniority
Mid-level, individual contributor
