IT Intern
Core
Provide general desktop and laptop support, configure PCs, install applications, and manage phone systems and mobile devices for end users.
Role type
IT Intern (Desktop Support)
Builds
IT infrastructure implementation on new sites, stock management of IT equipment, and inventory/EOSL recycling processes.
Domain
IT Infrastructure / Desktop Support
Required skills
PC/Network/Server configuration, Desktop application installation and troubleshooting, Service desk support (phone/email/chat), Phone system and mobile device support, Inventory management, EOSL recycling process support, Laboratory and Test equipment support
Preferred skills
ServiceNow or ticketing system knowledge, Powershell or Microsoft development tool scripting, Multi-tasking, Process orientation, Customer focus
Technologies
ServiceNow, Powershell, Microsoft development tools