IT Specialist Intern

San Jose💼 Internship🗓 2026-09-02 → 2026-09-25

Core

First point of contact for end-user technical support, handling T1/T2 helpdesk tickets, device management, and user lifecycle processes.

Role type

IT Specialist Intern (Helpdesk & Endpoint Support)

Builds

Internal IT infrastructure, user access, and device fleets

Domain

Enterprise IT Operations

Deliverable

client delivery

Required skills

OS troubleshooting (macOS, Windows, Linux), ticket triage, user onboarding/offboarding, hardware asset management, AV equipment support, documentation creation

Preferred skills

MDM platform familiarity (Jamf, Intune), identity management concepts (SSO, MFA), basic scripting (Python, Bash, PowerShell), regulated environment experience

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About Lumilens

At Lumilens we are building the critical photonics infrastructure that powers tomorrow’s AI supercomputing. From chip-to-chip optical interconnects to scalable photonic engines, Lumilens is unlocking a new era of computing faster, cooler, and massively more efficient.We’re a well-funded startup backed by Mayfield and led by veterans who’ve built and scaled some of the most transformative technologies in the industry. This isn’t incremental innovation, it’s a ground-floor opportunity to rethink the optical layer from the silicon up. You’ll work alongside a team of world-class engineers solving