IT Specialist Intern

San JoseInternship2026-09-02 → 2026-11-10

Core

First point of contact for end-user technical support, handling T1/T2 helpdesk tickets, device management, and user lifecycle processes.

Role type

IT Specialist Intern (Helpdesk & Endpoint Support)

Builds

Internal IT infrastructure, user access, and device fleets

Domain

Enterprise IT Operations

Deliverable

client delivery

Required skills

OS troubleshooting (macOS, Windows, Linux), ticket triage, user onboarding/offboarding, hardware asset management, AV equipment support, documentation creation

Preferred skills

MDM platform familiarity (Jamf, Intune), identity management concepts (SSO, MFA), basic scripting (Python, Bash, PowerShell), regulated environment experience

About Lumilens

At Lumilens we are building the critical photonics infrastructure that powers tomorrow’s AI supercomputing. From chip-to-chip optical interconnects to scalable photonic engines, Lumilens is unlocking a new era of computing faster, cooler, and massively more efficient.We’re a well-funded startup backed by Mayfield and led by veterans who’ve built and scaled some of the most transformative technologies in the industry. This isn’t incremental innovation, it’s a ground-floor opportunity to rethink the optical layer from the silicon up. You’ll work alongside a team of world-class engineers solving