IT Support Apprentice
Core
Local first point of contact for colleagues in Paris, handling onboarding/offboarding, hardware/software access, and everyday IT requests while following central IT procedures.
Role type
IT Support Apprentice
Builds
Laptops and mobile phones for internal users
Domain
Defense technology / IT Operations
Deliverable
infrastructure
Required skills
laptop configuration, basic troubleshooting, ticketing system management, hardware inventory management, basic development skills
Preferred skills
automation initiatives, personal projects in IT/AI
Technologies
ticketing systems, laptops, mobile phones
Responsibilities
Handle employee onboarding and offboarding, prepare and configure laptops and mobile phones, log and close requests in the ticketing system, escalate complex issues to the central IT team, contribute to small IT automation projects
Seniority
Apprentice, student-level