Lead Logistics Customer Experience and Operations Specialist
Core
Manage customer channels, cases, onboarding, relationships, contracts, and disputes for global logistics operations.
Role type
Lead Logistics Customer Experience and Operations Specialist
Builds
Global logistics customer service and operational workflows
Domain
Logistics / Supply Chain
Deliverable
client delivery
Required skills
Customer channel management, Case management, Customer onboarding, Relationship management, Contract management, Dispute management
Responsibilities
Manage customer channels, Handle case management, Execute customer onboarding and relationship management, Oversee contract and dispute management