Account Executive I (Farmer)
Core
Manage a portfolio of existing Flexport clients to drive satisfaction, retention, and early growth opportunities through proactive engagement and business reviews.
Role type
Account Executive I (Farmer)
Builds
Client relationships and retention within the global trade platform
Domain
Logistics, Supply Chain, SaaS
Deliverable
client delivery
Required skills
Account management, direct sales, client success, operations, logistics, supply chain, SaaS
Preferred skills
Building rapport and trust, strong communication and listening, curiosity about account growth, comfort with defined processes, compliance-first attitude
Responsibilities
Manage client portfolio and drive satisfaction/retention, run regular business reviews (QBRs/MBRs), identify cross-sell and upsell opportunities, collaborate with internal teams to resolve issues, review client performance data, build foundational product knowledge
Seniority
Junior, hands-on IC