Operations Associate - Join Our Talent Community
Core
Front-line operations role managing end-to-end global shipment movement and client experience for a logistics technology platform.
Role type
Operations Associate (Logistics/Supply Chain)
Builds
End-to-end freight movement (Ocean LCL/FCL, Air imports/exports) and client operational support
Domain
Global Trade / Logistics / Supply Chain
Deliverable
client delivery
Required skills
Logistics operations, Freight forwarding, Supply chain management, Ocean carrier operations, Client issue resolution, SOP adherence, KPI/SLA management, Partner coordination, Quote and invoice management, Data analysis for planning
Preferred skills
Consulting experience, International relocation readiness, Technology adaptability
Technologies
Logistics management systems, Partner platforms
Responsibilities
Ensure on-time shipment movement and handle exceptions; Coordinate daily logistics with carriers, vendors, and customs; Execute end-to-end freight movement within regional networks; Manage client experience and escalate issues; Prepare for quarterly/monthly business reviews and client calls.
Seniority
Individual Contributor, Entry-to-Mid level