Sr Associate Implementation Manager
Core
Lead high-volume CRM implementations for growth and commercial customers, guiding them from kickoff to launch to ensure time-to-value.
Role type
Senior Associate Implementation Manager (SaaS)
Builds
CRM integrations, data warehouse connections, and activation workflows for B2B GTM ecosystems
Domain
B2B SaaS, Revenue Operations, CRM
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce implementation, HubSpot implementation, CRM architecture discovery, technical integration configuration, milestone tracking, risk management, playbook documentation
Preferred skills
B2B GTM ecosystem knowledge, data warehouse familiarity, AI tool usage
Technologies
Salesforce, HubSpot, Snowflake, S3, data warehouses, sales engagement tools, marketing automation, conversational intelligence platforms
Responsibilities
Lead 15+ concurrent implementations, conduct architecture discovery sessions, configure core technical integrations, drive customer milestones, guide cross-ecosystem integration, track progress and manage delivery risk, partner with Customer Success for handoffs, identify patterns to improve playbooks
Seniority
Mid-Senior, hands-on IC