Implementation Manager
Core
Own end-to-end implementation plans and execution for enterprise B2B SaaS customers from deal close to successful go-live, coordinating technical and non-technical teams to ensure repeatable, high-quality rollouts.
Role type
Senior Implementation Manager for Enterprise B2B SaaS
Builds
Enterprise product rollouts, implementation playbooks, and repeatable onboarding frameworks for large-scale deployments
Domain
B2B SaaS, Product Development, Enterprise IT Integration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
implementation management, technical program management, enterprise onboarding, multi-workstream coordination, stakeholder accountability, executive communication, services scope definition, risk tracking, project planning
Preferred skills
enterprise migration patterns, SSO/SCIM provisioning, integration configuration at scale, Solutions Engineering collaboration
Technologies
SSO, SCIM, Slack, GitHub, Jira
Responsibilities
Own end-to-end implementation plans including timelines, milestones, dependencies, and risk; Run handoff from Sales to Customer Success and Solutions Engineering; Coordinate workspace architecture, migration, and integration workstreams; Build enablement calendars and drive persona-based training plans; Own go-live execution and first 30 days post-launch; Define and enforce services engagement models; Build the implementation playbook for repeatable frameworks
Seniority
Senior, hands-on IC
