Specialist, Renewal Sales (Advisor)
Core
Selling and renewing contracts for client products and services within a dedicated territory.
Role type
Specialist, Renewal Sales (Advisor)
Builds
Revenue through contract renewals, upsells, and new business acquisition.
Domain
B2B Sales / Customer Retention
Required skills
sales forecasting, product knowledge, CRM management, data analysis (Excel), relationship management, objection handling, lead qualification, contract negotiation
Preferred skills
technical understanding of services, channel partner management, voice-of-customer activities
Technologies
Microsoft Excel (VLOOKUP, XLOOKUP, Pivot Tables), CRM systems
Responsibilities
Achieve revenue-based quotas by selling renewals and identifying upsell opportunities; provide accurate sales forecasts; resolve customer concerns and implement retention strategies; manage high-volume outbound customer interactions; maintain accurate CRM records; build and maintain relationships with channel partners and resellers; analyze sales performance and customer trends.
Seniority
Individual Contributor