Specialist, Renewal Sales
Core
Selling and renewing contracts for established clients within a dedicated territory, focusing on upsell opportunities and strategic product adoption.
Role type
Specialist, Renewal Sales
Builds
Revenue through contract renewals and upsells for established clients
Domain
Business Services / Customer Engagement
Required skills
Sales quota achievement, CRM management (Salesforce), high-volume calling, product knowledge mastery, data analysis for at-risk customers, objection handling, stakeholder partnership
Preferred skills
AI-powered tools optimization, emotional intelligence, problem-solving
Technologies
Salesforce, Microsoft Office
Responsibilities
Achieve revenue-based quotas, manage weekly/monthly/quarterly sales forecasts, analyze data to identify at-risk customers, resolve customer concerns, manage high-volume phone and email contacts, maintain CRM data accuracy
Seniority
Specialist, 2+ years experience