B2B Post Sales
Core
Retain and grow B2B client revenue by selling renewals, services, and upsell opportunities within a dedicated territory.
Role type
B2B post-sales account manager
Builds
Renewals, services, and upsell opportunities for assigned clients
Domain
B2B technology services
Required skills
high-volume calling, sales quota achievement, CRM management (Salesforce), product knowledge, objection handling, sales forecasting, lead qualification, contract renewal
Preferred skills
experience with new technology and data, problem solving, MS Office proficiency
Responsibilities
Sell renewals, services, and upsell opportunities to assigned clients; Provide weekly/monthly/quarterly sales forecasts; Manage high volume of outbound customer contacts via phone and email; Handle customer concerns and competitive pressures to retain or win customers; Maintain CRM data accuracy; Conduct lead qualification, health checks, and contract renewals.