Renewal Specialist (German Market)
Core
Act as primary point of contact for customers during the renewals process, turning leads into revenue opportunities and securing Microsoft license renewals for small and medium businesses.
Role type
Mid-level sales specialist (renewals & upsell)
Builds
Microsoft cloud solutions (Azure, Office 365, Dynamics 365) revenue pipeline
Domain
Technology sales / Cloud services
Required skills
German (native/proficient), English (advanced), sales experience, customer relationship management, upsell/cross-sell strategies, Microsoft Office Suite proficiency, BANT qualification
Preferred skills
Azure/Office 365/Dynamics 365 sales experience, technical sales or presales background, degree in computer science/mathematics/engineering
Technologies
Azure, Office 365, Dynamics 365, Microsoft Office Suite
Responsibilities
Act as primary point of contact for customer renewals, filter renewals leads using BANT criteria, engage SMBs to identify upsell/cross-sell opportunities, understand customer Microsoft license positions, coordinate with stakeholders to close renewals on time
Seniority
Mid-level, hands-on IC