Sales Operations Manager (Remote)
Core
Coaching and supervising Operations Managers and Team Leaders to drive sales performance, revenue, and productivity for client programs.
Role type
Senior Sales Operations Manager (Team Lead)
Builds
Sales pipelines and high-performance sales teams for Fortune 500 clients
Domain
B2B Sales Operations / Customer Experience Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Sales leadership, team coaching, performance management, process improvement, data analysis, stakeholder management, change management, project organization, mentorship, customer service
Preferred skills
Associate's Degree, outbound sales experience, PULSE tool proficiency
Technologies
PULSE, dashboards, reporting tools
Responsibilities
Own overall sales performance (conversion, revenue, productivity) across assigned programs; Drive daily/weekly performance rhythms to ensure consistent execution; Identify performance gaps early and implement corrective actions; Partner with leaders to build strong pipelines and hit or exceed targets; Lead and develop Team Leaders and Sales Coaches to drive a high-performance culture; Hold leaders accountable to daily performance management, coaching effectiveness, and action plans; Ensure consistent use of tools to track and drive results; Maintain strong relationships with client stakeholders, ensuring transparency on performance and action plans; Translate client expectations into clear operational actions; Proactively communicate risks, opportunities, and progress.
Seniority
Senior, hands-on IC with team leadership