Specialist, Partner Success
Core
Enable sales processes and manage relationships with channel partners to drive revenue growth and customer retention for a specific territory.
Role type
Specialist, Partner Success
Builds
Sales growth and customer health for a portfolio of strategic channel partners
Domain
B2B Sales / Channel Management
Deliverable
client delivery
Required skills
consultative reviews, predictive data analysis, talk track creation, channel escalations management, training delivery, CRM data management, high-volume communication
Preferred skills
strategic growth opportunity identification, cross-functional collaboration
Responsibilities
Improve customer retention and revenue growth; achieve sales metrics with channel partners; conduct consultative reviews and health checks; create talk tracks using predictive data; manage channel escalations; guide partner calls; deliver training to sales teams; manage high-volume customer contacts; maintain CRM hygiene.
Seniority
Specialist, individual contributor