Sr. Business & Program Operations, Firefly Foundry
Core
Operational backbone for the Firefly Foundry pre-sales organization, building systems and rhythms for a high-performing field team in a 0-to-1 GenAI venture.
Role type
Senior Business & Program Operations Leader
Builds
Operational foundation, cadences, and execution plans for pre-sales and field teams
Domain
Generative AI, Enterprise SaaS, Creative & Marketing
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Business operations, strategy, sales operations, deal and pipeline dynamics, cross-functional coordination, analytics and reporting, executive communication, CRM and BI tools, generative AI familiarity
Preferred skills
Enterprise SaaS experience, highly matrixed organizations, creative and marketing industries, pre-sales or technical sales support
Technologies
CRM systems, reporting tools, business intelligence platforms
Responsibilities
Lead operational cadences and reviews for pre-sales accountability; Drive clarity on business priorities and strategic roadmaps; Coordinate internal and external research for new business opportunities; Ensure pipeline progression through pre-sales and post-sales alignment; Collaborate on onboarding and customer-facing materials; Prepare analytics and executive-ready narratives; Serve as a strategic advisor to leadership; Ensure seamless customer outcomes through team alignment
Seniority
Senior, hands-on IC with founding team mentality