Engagement Management Lead
Core
Strategic account management and growth for frontier AI labs, translating research needs into human-data programs.
Role type
Senior Engagement Management Lead (B2B Client Success & Strategy)
Builds
Human-data programs and AI application deployments for enterprise and government clients
Domain
Generative AI / Frontier AI Research / Data Infrastructure
Deliverable
client delivery
Required skills
B2B client relationship management, strategic account growth, translating ambiguous requirements into defined programs, cross-functional partnership, navigating complex customer dynamics, technical foundation in STEM
Preferred skills
Graduate degree (PhD/MS) in STEM, experience at frontier AI labs or foundational model companies, hands-on experience with data or AI/ML models
Technologies
Generative AI models, human-data programs
Responsibilities
Own portfolio of strategic Gen AI accounts for customer success and commercial development; Build trust-based relationships with frontier AI lab researchers; Translate customer requirements into human-data programs; Navigate challenging conversations on quality and delivery; Identify expansion opportunities; Partner cross-functionally to improve delivery
Seniority
Senior, hands-on IC with strategic oversight
