Key Account Manager
Core
Manage key customers through account planning, business reviews, issue resolution, and performance monitoring to maximize Mars portfolio performance in selected areas.
Role type
Key Account Manager
Builds
Sales performance and customer program compliance for Mars portfolio
Domain
FMCG, Retail (Traditional Trade & B2B)
Deliverable
client delivery
Required skills
account planning, business review facilitation, issue resolution, performance monitoring, sales relationship development, trade initiative implementation, retail market understanding, negotiation, presentation, influencing
Responsibilities
Conduct account planning, lead business reviews with customers, solve customer issues, monitor customer performance, ensure program criteria compliance, develop sales and customer relationships, implement trade initiatives