Technicien de support applicatif (H/F)
Core
Provide Level 1 and Level 2 application support to users, managing incidents and requests for an energy sector client.
Role type
Application support technician
Builds
IT support services for enterprise clients
Domain
IT Services / Energy
Deliverable
client delivery
Required skills
incident management, ticket tracking, user communication, troubleshooting, preventive maintenance, software updates, knowledge base management
Preferred skills
analytical thinking, fast learning, teamwork
Technologies
application support tools, ticketing systems