Specialist, Partner Success
Core
Enable sales processes and manage relationships with channel partners to drive revenue growth and customer retention for an assigned territory.
Role type
Specialist, Partner Success (Channel Sales Enablement)
Builds
Sales forecasts, channel health reports, training materials, and customer engagement strategies
Domain
B2B Sales / Channel Management
Deliverable
product features
Required skills
consultative selling, sales forecasting, channel partner management, CRM data hygiene, training delivery, cross-functional collaboration
Preferred skills
predictive data analysis, vendor event management
Technologies
CRM systems
Responsibilities
Improve customer retention and revenue growth while providing accurate sales forecasts; Conduct monthly/quarterly consultative reviews and health checks; Create talk tracks using predictive data to identify at-risk customers; Manage channel escalations and coordinate resolutions; Guide calls with channel partners to share best practices; Create and deliver training to the sales team; Manage high volume of customer contacts via phone and email.
Seniority
Individual Contributor, Specialist level