Specialist, Renewal Sales
Core
Drive revenue by selling renewals, upsells, and new contracts within a dedicated territory, focusing on retaining customers and overcoming objections.
Role type
Specialist, Renewal Sales
Builds
Renewed contracts and upsold services for existing clients
Domain
B2B Sales / Client Retention
Deliverable
client delivery
Required skills
sales quota achievement, product knowledge, technical understanding of services, objection handling, lead qualification, CRM management, outbound communication
Preferred skills
territory management, forecasting, customer health checks
Technologies
CRM systems
Responsibilities
Achieve revenue-based quotas by selling renewals and upsells; provide accurate sales forecasts; manage high-volume outbound customer contacts via phone and email; articulate product value to customers; handle competitive pressures and objections; maintain CRM data accuracy; initiate steps to resolve customer concerns and roadblocks.
Seniority
Individual Contributor
