Manager, Sales Operations and Contracting
Core
Lead a remote team supporting client acquisition, onboarding, and deal operations for the small group sales segment, ensuring accurate and timely contract execution and order processing.
Role type
Manager, Sales Operations and Contracting
Builds
Contracting workflows, order processing pipelines, and operational dashboards for the small group sales segment
Domain
Healthcare technology / Sales Operations
Deliverable
product features
Required skills
People management, Salesforce CPQ, data analysis, workflow optimization, stakeholder partnership, queue management, AI tool utilization
Preferred skills
Tableau or Power BI, high-volume shared queue experience, contracting/deal operations background
Technologies
Salesforce CPQ, Microsoft Excel, Tableau, Power BI, AI-enabled tools
Responsibilities
Lead, coach, and develop the Sales Operations team; manage shared case queues and monitor turnaround times; oversee proposal, contracting, and order processing activities; partner with Sales, Customer Success, and Onboarding leaders; improve workflows by partnering with Finance, Legal, and Continuous Improvement; maintain team reporting and operational metrics using dashboards.
Seniority
Manager, hands-on leadership