Customer Service & Campus Operations Assistant
Core
Temporary administrative and operational support for campus facilities, events, and student/faculty services.
Role type
Campus operations and customer service assistant
Builds
Campus amenities, event support, and administrative workflows for Northeastern University
Domain
Higher education administration
Deliverable
product features
Required skills
Office coordination, customer service, Microsoft Office Suite, G Suite, video conferencing equipment operation, printer/copier operation, troubleshooting technical issues, regulatory submission support
Preferred skills
Higher education experience, AI tools (Claude, CoPilot)
Responsibilities
Act as first point of contact for students and faculty; provide hospitality to visitors; troubleshoot classroom technology; assist with room setup and breakdown; support campus events and orientations; maintain campus areas; assist with printing and promotional materials; support regulatory submission processes
Seniority
Entry-level to Junior, temporary