Senior Manager Lifecycle Solutions Business Line SynTiso (m/w/d)
Core
Building and scaling a profitable Lifecycle and After-Sales Service organization to ensure equipment availability and customer OEE.
Role type
Senior Manager Lifecycle Solutions
Builds
Service contracts, maintenance, spare parts, upgrades, and remote support for pharmaceutical and biotechnology machinery.
Domain
Industrial machinery / Pharmaceutical manufacturing
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Service organization building, R&D collaboration, pricing strategy, team leadership, data-driven product development, contract negotiation
Preferred skills
Pharma or machinery industry experience, English fluency, German proficiency
Technologies
None stated
Responsibilities
Establish service contracts and maintenance programs, develop data-driven service products with R&D, define pricing strategies and warranty approaches, build and lead the service team, integrate serviceability into product design
Seniority
Senior, hands-on IC