Order Management Specialist
Core
Interact with customers via phone and email to identify needs, process sales orders, and resolve service issues including shipments and billing.
Role type
Order Management Specialist
Builds
Sales orders, customer reports, and service resolutions for life sciences and diagnostics customers
Domain
Life sciences, diagnostics, and biotechnology
Deliverable
client delivery
Required skills
Data entry, order review, customer inquiry resolution, report generation, priority management
Preferred skills
Oracle or similar ERP, Salesforce, MS Office
Responsibilities
Act as a focal point for customers via email and phone; Respond to and research customer concerns with urgency; Execute assigned tasks to meet daily, weekly, and monthly targets
Seniority
Individual Contributor, entry to mid-level
Sourced via workday · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.