Intern Customer Service
Core
Intern Customer Service supporting client experience, order management, and logistics coordination for a global sterilization and disinfection solutions provider.
Role type
Intern Customer Service
Builds
Customer service interactions, order updates, and logistics coordination for healthcare facilities
Domain
Healthcare / Sterilization Technology
Deliverable
client delivery
Required skills
Verbal and written communication, Organization, Proactivity
Preferred skills
Customer service interest, Operations or logistics interest, CRM familiarity (e.g., Salesforce)
Responsibilities
Answering client inquiries via phone, email, and Salesforce; Managing order updates and execution; Tracking returns and refusals with carriers and commercial teams; Preparing reports for strategic clients; Supporting emergency delivery organization; Identifying SLA risks and escalating to responsible teams
Seniority
Intern