Senior Service Sales Specialist
Core
Senior Inside Sales Representative responsible for delivering annual service contract orders, revenue, and renewal targets within an assigned U.S. and/or Canada territory.
Role type
Senior Inside Sales Representative (Service Contracts)
Builds
Service contract revenue and renewals for Leica Biosystems diagnostic instruments
Domain
Life sciences, diagnostics, and biotechnology
Required skills
Sales pipeline management, revenue target achievement, contract renewal and conversion, value-based solution positioning, territory planning, forecasting, CRM and ERP system proficiency, negotiation
Preferred skills
Selling service contracts for clinical/diagnostic equipment, lean principles and continuous improvement tools
Technologies
Salesforce, SAP, Oracle, Microsoft Office
Responsibilities
Manage pipeline of renewal, conversion, and new service contract opportunities; Engage customers ahead of warranty expiration to convert time-and-material accounts; Translate customer needs into value-based solutions regarding uptime and total cost of ownership; Execute territory plans and maintain forecasting; Partner cross-functionally with Field Service Engineers and Service Coordination
Seniority
Senior, hands-on IC
