Digital Workplace Services - Site Support Engineer (Onsite) (f/m/d)
Core
On-site IT Operations delivering and supporting digital workplace solutions for associates across Europe.
Role type
Site Support Engineer (IT Operations)
Builds
Reliable digital workplace systems and end-user computing environments for European associates.
Domain
Corporate IT / Digital Workplace Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IT service management, helpdesk operations, hardware/software troubleshooting, Microsoft 365, Microsoft Teams, AV systems, stakeholder management, process documentation, user training, procurement management, asset management, vendor coordination
Preferred skills
ServiceNow, Windows, MacOS, Intune, SharePoint, OneDrive
Responsibilities
Provide expert troubleshooting for digital workplace technologies; manage daily IT support, project delivery, and operational tasks like PC shipping and inventory; handle procurement, invoices, contracts, and vendor coordination; develop process documentation and user guides; deliver training sessions.
Seniority
Mid-level, hands-on IC
