IT Support Dublin, EMEA Regional Lead
Core
Senior onsite IT owner for Dublin office and regional lead for EMEA IT support, managing frontline operations, employee lifecycle, and workplace technology.
Role type
Senior IC IT Support Lead (EMEA)
Builds
Reliable workplace technology, support workflows, and employee onboarding/offboarding processes.
Domain
Enterprise IT Services & Workplace Technology
Deliverable
client delivery
Required skills
macOS troubleshooting, Windows troubleshooting, identity and device management (Azure AD, Jamf, Intune), enterprise collaboration platforms (Google Workspace, Microsoft 365, Slack, Atlassian), AV and collaboration systems (Google Meet, Microsoft Teams, Crestron), vendor management, inventory tracking, cross-functional project management, workflow design, lightweight automation.
Preferred skills
Mentoring junior teammates, executive support, scaling regional support practices.
Technologies
macOS, Windows, Azure AD, Jamf, Intune, Google Workspace, Microsoft 365, Slack, Atlassian, Google Meet, Microsoft Teams, Crestron
Responsibilities
Own end-to-end EMEA regional support experience and escalations; Lead coordination across offices and time zones; Manage employee onboarding and offboarding workflows; Support conference rooms, executive meetings, and events; Coordinate procurement, repairs, maintenance, and inventory; Partner on office build and workplace technology readiness; Improve support documentation and introduce lightweight automation; Provide high-touch support for executives.
Seniority
Senior, hands-on IC with regional leadership
