Senior Data Analyst, Enterprise
Core
Senior Data Analyst partnering with Customer Success to drive adoption, retention, and expansion in a product-led SaaS environment.
Role type
Senior IC data analyst (PLG & Customer Success)
Builds
Data foundations and analytical standards for Customer Success and AI capabilities
Domain
B2B SaaS, Product-Led Growth, Cybersecurity
Deliverable
dashboards & analysis
Required skills
PLG and customer lifecycle expertise, Advanced SQL, Statistical modeling, Experimentation (A/B testing), Modern AI/BI tools, Cloud data ecosystems (Snowflake, Databricks, dbt), GTM platforms (Salesforce, Gainsight)
Preferred skills
B2C or hybrid B2B/B2C experience, Product analytics tools (Amplitude, Segment)
Responsibilities
Analyze customer journey from sign-up to renewal, Define success metrics and size opportunities, Synthesize complex analysis into clear recommendations for leadership, Partner with Cross-functional teams (Product, Growth, RevOps), Build data foundations for AI and automation
Seniority
Senior, hands-on IC