Constituent Services Coordinator
Core
Serves as the welcoming face and first point of contact for the University President's Office, managing sensitive inquiries, complaints, and front desk operations for students, families, faculty, staff, and community members.
Role type
Senior Administrative Coordinator (Executive Operations)
Builds
Front desk operations, executive support services, and constituent engagement channels
Domain
Higher Education Administration
Deliverable
dashboards & analysis
Required skills
Complex problem-solving, confidential information handling, front desk management, calendar management, travel coordination, expense reconciliation, data analysis, report preparation, file management, inventory control
Preferred skills
Executive calendar management, project management, CRM software proficiency, Microsoft Office Suite
Responsibilities
Handle high-level and complex concerns or complaints from university constituents; manage front desk activities and triage inbound emails; provide general administrative support including data review and meeting room preparation; offer dedicated support to the operational team for calendar, travel, and expense management.
Seniority
Mid-Senior level, works independently with limited supervision