Technical Engagement Manager
Core
Oversee production operations for multi-channel marketing solutions and lead end-to-end client engagements, bridging delivery execution with strategic advisory.
Role type
Senior client-facing engagement lead (data & MarTech)
Builds
Multi-channel marketing solutions and data-driven customer experience outcomes
Domain
Marketing Technology (MarTech) and Data Platforms
Required skills
Client relationship management, delivery team leadership, data platform expertise, commercial stewardship, regulatory compliance, strategic advisory, solution architecture evaluation, financial forecasting, AI tool application
Preferred skills
Financial services or insurance industry experience, regulated data environment experience
Technologies
Snowflake, Databricks, Google BigQuery, Amazon Redshift, Microsoft Fabric, Adobe Real-Time CDP, Salesforce Data Cloud, Tealium, Segment, Treasure Data, Hightouch, Adobe Journey Optimizer, Salesforce Marketing Cloud, Braze, Iterable, Oracle Responsys
Responsibilities
Serve as primary point of accountability for assigned clients covering scope, delivery quality, and commercial health; Build and maintain trusted relationships with stakeholders influencing technology investments; Lead discovery workshops and strategic planning sessions; Coach delivery teams (Architects, Data Engineers, Developers, QA) to engage directly with clients; Ensure adherence to privacy regulations (CCPA/CPRA) and data security standards; Manage financial performance including revenue forecasting and margin oversight; Drive organic account expansion and renewal strategies; Implement efficiency improvements using AI tools.
Seniority
Senior, hands-on IC with leadership responsibilities