Alliance Operations Manager
Core
Manage operational programs and lifecycle support for strategic alliance partnerships, focusing on deal administration, compliance, and partner growth.
Role type
Alliance Operations Manager
Builds
Scalable partner programs and operational workflows for strategic alliances
Domain
Performance marketing / Technology partnerships
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Partner operations, alliance operations, channel operations, program management, CRM platforms, stakeholder coordination, process improvement
Preferred skills
Adobe/Salesforce partner ecosystems, partner portal administration, partnership management platforms, AI productivity tools
Technologies
Salesforce, HubSpot, Zoho, Microsoft Dynamics, Crossbeam, Microsoft Copilot, Claude
Responsibilities
Manage operational programs including deal registrations, MDF, co-op funding, and partner benefit administration; Support partner lifecycle operations including enrollment, certifications, compliance, and tier management; Administer partner portals and technology platforms; Coordinate business reviews and strategic initiatives with Alliance Partner Managers; Collaborate with Growth, Marketing, and Sales on partner enablement and campaigns; Develop training materials and operational documentation; Maintain accurate partner data in CRM and alliance systems; Investigate operational issues and recommend process improvements.
Seniority
Mid-level, hands-on IC
