Engagement Manager
Core
Lead medium to large-scale Salesforce implementations for enterprise clients, managing end-to-end project delivery and fostering client relationships.
Role type
Senior Engagement Manager (Salesforce Implementation)
Builds
Scalable Salesforce digital solutions for enterprise clients
Domain
Digital Transformation / Salesforce / Customer Experience
Deliverable
production ML models | product features | client delivery
Required skills
Project planning and execution, risk and issue management, team leadership and task allocation, change management, technical quality assurance, solution design guidance, internal process improvement
Preferred skills
Experience with Salesforce implementations, mentoring junior team members
Technologies
Salesforce
Responsibilities
Prepare and own project plans, oversee end-to-end project delivery, allocate tasks to the project team, identify and manage risks, lead project teams, create project documentation, monitor development tasks, guide solution design, ensure technical quality, provide management reporting, manage scope changes, handle project handover, mentor junior team members, lead internal process improvement initiatives
Seniority
Senior, hands-on IC with team management responsibilities
