Delivery Director
Core
Lead enterprise-wide digital transformation programs and manage a portfolio of Salesforce implementation projects for clients.
Role type
Senior Delivery Director (Salesforce Practice)
Builds
Salesforce CRM solutions and digital transformation initiatives for enterprise clients
Domain
Technology Consulting / CRM / Salesforce
Required skills
Enterprise transformation leadership, Salesforce methodology expertise, Project/Program management, Stakeholder management, Budget and schedule management, Risk mitigation, Business acumen, CRM consulting experience
Preferred skills
PMP Certification, Salesforce Admin/Consultant/Developer/Architect certifications, Waterfall and Agile methodologies, Mentoring business resources
Technologies
Salesforce, Siebel, Oracle, Clarify, Vantive, PeopleSoft, NetSuite
Responsibilities
Manage a portfolio of projects ensuring project management excellence, Serve as the first line of escalation for delivery issues, Provide weekly status updates to practice leadership, Coach and mentor consultants, Define and manage stage gate reviews, Establish trusted advisor relationships with client stakeholders (via careerplan.io/jobs/ee889b2f-1cf1-41b5-a35f-3b1ec2aec91d-delivery-director-at-telus-digital)
Seniority
Senior, hands-on IC with team management