Manager, Sales Operations
Core
Manage sales tools, project management, and process automation development to support system enhancements and efficiency.
Role type
Manager, Sales Operations (Sales Enablement)
Builds
Operational decision support tools, executive dashboards, reports, and automated business processes
Domain
Health care / Pharmacy Benefit Management (PBM)
Required skills
Project management, process automation, data management, change management, process mapping, root cause analysis, stakeholder consulting, time management, software development methodologies
Preferred skills
PBM experience, Salesforce.com, formal Project Management certification, data analysis
Technologies
Nintex, PowerAutomate, SharePoint, Microsoft Office Suite (Excel, Visio, PowerPoint, SharePoint), Salesforce.com
Responsibilities
Align sales enablement needs with application capabilities, lead cross-functional projects within budget and scope, define application requirements with stakeholders, develop operational decision support tools and executive dashboards, facilitate training and create job aids for process changes, support end-user requests and troubleshoot issues, lead user acceptance testing
Seniority
Manager, hands-on IC