Tencent Cloud - Technical Associate Account Representative (Korea)
Core
Align Tencent Cloud solutions to meet key accounts' technical and operational needs while providing hands-on support for cloud infrastructure issues.
Role type
Senior IC cloud account representative (technical support)
Builds
Cloud & Smart Industries Group (CSIG) cloud solutions for retail, medical, education, and transportation sectors
Domain
Public Cloud / Cloud Infrastructure
Deliverable
client delivery
Required skills
Linux, TCP/IP networking, DNS, Load Balancing, CDN, databases, security, disaster recovery, high-concurrency performance optimization
Preferred skills
audio/video technologies, SDK development, DevOps, Big Data, AI, Tencent Cloud Engine (TCE), Docker
Technologies
Tencent Cloud, Linux, Docker
Responsibilities
Develop deep understanding of key accounts' business scenarios; Provide hands-on technical support for networks, load balancing, servers, databases, and cloud architecture; Maintain close communication with customers to identify pain points and suggest product enhancements; Anticipate and mitigate potential technical problems to enhance system stability and efficiency
