Technical Account Manager, Enterprise Support - TMEGS
Core
Trusted advisor and cloud operations architect helping enterprise customers maximize value from AWS services through strategy, architecture, and operational health.
Role type
Senior IC Technical Account Manager (Enterprise Support)
Builds
Cloud adoption strategies, operational health plans, and cost-reduction solutions for enterprise customers
Domain
Cloud computing / AWS / Enterprise IT
Deliverable
client delivery (via careerplan.io/jobs/10436756-technical-account-manager-enterprise-support-tmegs-at-amazon)
Required skills
distributed systems troubleshooting, cloud architecture, incident management, risk management, stakeholder consultation, workshop facilitation
Preferred skills
AWS services expertise, enterprise customer-facing technical leadership, prior experience as solutions architect or cloud architect
Technologies
AWS (compute, storage, networking, CDN, databases, DevOps, big data, analytics, security, applications)
Responsibilities
Craft and execute customer adoption strategies, ensure operational health of AWS environments, consult with C-suite and developers, drive technical discussions on incidents and trade-offs, solve migration problems, run enablement workshops
Seniority
Senior, hands-on IC