Mgr, Account Mgt • Health Plan Account Management
Core
Manage key client relationships and lead a team of Account Managers to deliver client satisfaction and drive account growth.
Role type
Senior Account Management Manager (Team Lead)
Builds
Client satisfaction and account value for health plan clients
Domain
Health Insurance / PBM
Deliverable
client delivery
Required skills
Team leadership, client relationship management, project prioritization, problem resolution, recruitment, mentorship
Preferred skills
Healthcare industry experience, Account Management experience
Technologies
Microsoft Excel, PowerPoint, Word, Outlook, Teams
Responsibilities
Hire, train, and develop a team of Account Managers; provide guidance and mentorship to direct reports; interact with key client contacts via email, calls, video, and in-person meetings; work cross-functionally with internal leaders to identify best practices and drive client satisfaction initiatives.
Seniority
Manager, hands-on leadership
